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DC Power Installation Technician/Level 3

2 months ago

Charlotte, North Carolina, United States Concentric LLC Full time
Job Summary

The DC Power Installation Technician/Level 3 will have at least 2 years' experience as a Level 2 Installation Technician in non-powered installations or equivalent. Under supervision of Level 4 Installation Technician or Installation Supervisor, run individual basic jobs as lead in-charge from start through completion and customer acceptance. Supervise the activities of crews consisting of Level 1 & 2 installers. Report daily to Installation management and provide written daily job status with pictures to project management. Assist in the training and development of Level 1 & 2 installers assigned by Installation Management. A major aspect of this position is to ensure the highest standards of quality and service.

Key Job Responsibilities:
  • Must be able to perform all the qualifications of a Level 2 Installation Technician.
  • Complete understanding of the standard for working on live power safely.
  • Perform daily pre-job tail-gate safety/job meetings and document.
  • Ability to analyze job specifications and drawing packages.
  • Assure installation is completed on time and within budget.
  • Maintain a safe and hazard-free work area.
  • Meet all customer security requirements.
  • Establish and maintain a professional rapport with Customers, Supervisor, and Co-workers.
  • Provide job progress reports to supervisor on status of job, material shortages, customer complaints, and unsafe or inoperable tools.
  • Perform any required cable and installation testing prior to turn over to customer.
  • Manage and report daily crew time and expense on job.
  • Prepare installation Method of Procedure (MOP) and conduct MOP meeting as required by customer.
  • Manage job scope of work changed using Job Information Memorandum (JIM) procedure, or the customer JIM procedure.
  • Resolve job specification and/or drawing issues with customer interface.
  • Responsible for quality processes on job and performing in-process quality audits.
  • Perform quality checklist and correct any quality deficiencies prior to job completion.
  • Responsible for managing crew tool requirements and tracking tool assets.
  • Act as primary customer interface on job site.
  • Ability to supervise subcontractor work.
  • Perform routine preventative maintenance.
  • Perform operations on working equipment with appropriate supervision.
  • Lead and perform hot cuts during Maintenance Windows.
  • Perform basic AC and DC wiring installation.
  • Understand manufacturer specs and installation procedures of equipment for job.
  • Bring a plant or equipment down or back up as needed.
  • Perform battery removals and installations (new & replacements).
  • Perform ore-test and acceptance checklist prior to job completion.
  • Perform accurate Midtronics/Fluke and other testing reports.
  • UPS Factory Training on Powerware, Liebert, APC, MGE, ETC.
  • Work safely and follow all safety requirements.
  • Work independently or with a team in a professional manner.
  • Other duties as assigned.
Key Performance Measurements:
  • A scorecard that reflects performance in areas such as safety, completion time for projects, customer satisfaction, and issue resolution.
  • Management observation regarding attitude, diligence, team contributions, and willingness & ability to learn new skills and information.
  • Other key metrics prescribed by Critical Power leadership, resulting in positive customer and Company impact.