Customer Service Representative

2 weeks ago


Laconia, New Hampshire, United States NHBB Full time
Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at NHBB. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service to our clients. Your primary focus will be on handling customer inquiries, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, or chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Collaborate with internal teams to ensure seamless customer experience
  • Provide product information and recommendations to customers
  • Meet or exceed customer satisfaction targets

Requirements:
  • High school diploma or equivalent required; associate's degree preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Proficient in Microsoft Office Suite
  • Ability to work independently and as part of a team

What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

Equal Opportunity Employer: NHBB is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.

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