Operations Director

1 week ago


Inglewood, California, United States Tower Mobility Full time
Job Description

Tower EV is a transportation company that provides premium eco-friendly ride-sharing services to customers. Our commitment to delivering exceptional service while prioritizing safety and customer satisfaction sets us apart in the industry.

Key Responsibilities:

  • Support the Assistant General Manager in managing day-to-day operations across branches.
  • Ensure adherence to safety standards and foster a strong customer service culture.
  • Monitor key performance indicators (KPIs) and contribute to meeting organizational goals.
  • Assist in managing employee training and development to ensure teams have the resources needed to succeed.
  • Coordinate and manage team activities to ensure smooth and efficient operations.
  • Collaborate with team members to solve operational challenges and drive continuous improvement.

Qualifications:

  • Strong leadership and team management skills.
  • Excellent problem-solving abilities with a focus on continuous learning.
  • Ability to work in a fast-paced environment and adapt to unpredictable situations.
  • Experience in operations management or a related field is preferred.
  • Strong communication and organizational skills.
  • Tech Savvy; Includes proficiency in Excel with knowledge of pivot tables/graphs.

Benefits:

  • Personal phone use reimbursement of $40 will be issued monthly.
  • Health Insurance: To support your healthcare needs, we offer reimbursements for health insurance premiums.
  • You can accrue up to 2 weeks of paid vacation (PTO) and use it after 90 days of employment.

Tower EV is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.


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