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Retail Operations Leader

2 months ago

Leesburg, Virginia, United States Lovisa Full time

About Lovisa:

Lovisa emerged from the need to offer stylish fashion jewelry at accessible prices. Our global trend analysis teams draw inspiration from high-end fashion events and contemporary street styles to present new, must-have designs to our clientele.

We are an innovative jewelry brand that caters to every woman, introducing 150 fresh styles weekly in our retail locations. We emphasize outstanding customer service and adhere to our core principle, "Customer always comes first," in all facets of our operations.

Founded in Australia, Lovisa opened its first boutique in 2010. Since then, Lovisa has grown to over 550 stores across 20 countries, including New Zealand, the United States, Singapore, and various European nations. As we continue to expand, numerous opportunities are available for motivated and enthusiastic individuals.

Join the Lovisa America Team:

Exciting developments are on the horizon at Lovisa, with several new stores launching throughout the United States. Therefore, we are in search of exceptional Sales Super Stars to join our expanding team.

Lovisa Benefits:

  • Continuous training, mentorship, and support
  • Generous product discounts
  • Incentives program
  • Ear piercing training
  • Career advancement and development
  • A culture dedicated to ongoing improvement
  • Opportunity to be part of one of Australia's fastest-growing and most successful global retail brands

What We Seek:

Are you an experienced Retail Operations Leader or Assistant Retail Operations Leader capable of nurturing a team environment, coaching, developing, and motivating your staff to achieve exceptional results?

Are you a leader who values your team and cultivates strong relationships?

Do you have a strong dedication to delivering outstanding customer experiences?

Have you demonstrated skills in meeting and exceeding performance targets (KPIs)?

To excel in this role, you must possess:

  • Previous management experience in retail or hospitality
  • Aptitude to thrive in a fast-paced, high-traffic retail environment
  • Strong people management skills and thorough knowledge of performance management
  • Exceptional planning and organizational abilities
  • Proven history of achieving results
  • Excellent communication skills
  • A passion for retail and fashion

If you are seeking a dynamic and fulfilling career with numerous growth opportunities in a brand that embodies a vibrant and enthusiastic culture, we are eager to explore this opportunity with you.