Retail Sales Professional

6 days ago


Walnut Creek, California, United States H & M Hennes & Mauritz Gruppe Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at H&M Hennes & Mauritz Gruppe. As a Sales Associate, you will play a key role in delivering exceptional customer service and driving sales growth in our stores.

Key Responsibilities
  • Customer Service: Provide outstanding customer service by greeting customers, answering questions, and offering personalized recommendations to drive sales and enhance the customer experience.
  • Product Knowledge: Develop and maintain in-depth knowledge of our products, including fashion trends, styles, and features, to effectively communicate with customers and make informed sales recommendations.
  • Store Operations: Maintain a clean and organized store environment, including folding, hanging, and merchandising garments, to ensure a positive shopping experience for customers.
  • Team Collaboration: Work collaboratively with colleagues to achieve sales goals, share knowledge, and provide support to ensure a seamless customer experience.
  • Adaptability: Demonstrate flexibility and adaptability in a fast-paced retail environment, including working varied shifts, including nights and weekends.
Requirements
  • Customer Service Skills: Excellent communication and interpersonal skills, with a strong focus on customer satisfaction.
  • Product Knowledge: Ability to learn and maintain in-depth knowledge of our products and fashion trends.
  • Teamwork: Strong teamwork and collaboration skills, with the ability to work effectively in a fast-paced retail environment.
  • Adaptability: Ability to adapt to changing priorities and work in a flexible environment.
  • Physical Demands: Ability to lift up to 20 pounds, stand for long periods, and perform repetitive motions.
What We Offer

As a Sales Associate at H&M Hennes & Mauritz Gruppe, you will have the opportunity to work in a dynamic and inclusive environment, with a focus on customer satisfaction and sales growth. We offer a competitive hourly rate, opportunities for career development, and a comprehensive benefits package.



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