Front End Team Lead

6 days ago


Smithfield, North Carolina, United States Food Lion Full time

Job Description: Front End Team Lead

Estimated Salary: $45,000 - $60,000 per year

We are looking for a motivated and organized individual to fill the position of Front End Team Lead at Food Lion. As a key member of our front-end team, you will be responsible for maintaining standards according to the Front End Standard Practice Manual, maximizing sales through excellent customer service.

Main Responsibilities:

  • Assist the Customer Service Manager and Assistant Customer Service Manager in maintaining standards
  • Identify customers needing assistance and offer to take the customer's order to their car including Food Lion To-Go orders (if applicable)
  • Maintain alertness and call for assistance when needed to service customers per service standards
  • Ensure work station and front-end area (if applicable) of the store has a neat and clean presentation

Requirements:

  • Effective communication and leadership skills
  • Ability to motivate and guide team members
  • Strong problem-solving and conflict resolution skills


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