Front End Team Lead
6 days ago
Job Description: Front End Team Lead
Estimated Salary: $45,000 - $60,000 per year
We are looking for a motivated and organized individual to fill the position of Front End Team Lead at Food Lion. As a key member of our front-end team, you will be responsible for maintaining standards according to the Front End Standard Practice Manual, maximizing sales through excellent customer service.
Main Responsibilities:
- Assist the Customer Service Manager and Assistant Customer Service Manager in maintaining standards
- Identify customers needing assistance and offer to take the customer's order to their car including Food Lion To-Go orders (if applicable)
- Maintain alertness and call for assistance when needed to service customers per service standards
- Ensure work station and front-end area (if applicable) of the store has a neat and clean presentation
Requirements:
- Effective communication and leadership skills
- Ability to motivate and guide team members
- Strong problem-solving and conflict resolution skills
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