Pet Care Specialist
5 days ago
We are seeking a highly motivated and animal-loving individual to join our team as a Pet Care Specialist. As a key member of our Pet Care Center, you will be responsible for providing exceptional customer service, promoting pet health and wellness, and driving sales growth.
Key Responsibilities- Provide a great experience for guests by engaging with them, answering questions, and making recommendations on pet food, toys, and accessories.
- Assist guests in selecting and recommending merchandise and services based on their identified needs.
- Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.
- Process register transactions and create a great experience for each guest.
- Generate future business through a deep understanding of the guests and their pet/s and connection to our digital platforms.
- Perform related duties in support of the Pet Care Center attaining its assigned sales goals.
- Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests.
- Complete and apply training programs to maintain a high level of expertise of their role.
- Adhere to established operational guidelines, policies, and procedures.
- Promote a positive culture of teamwork, inclusion, and collaboration.
- Complete other duties and special projects as assigned.
- Minimum of one year of sales experience is required for this position.
- Qualified applicants will possess a high level of knowledge of pet nutrition and an aptitude for sales techniques.
- In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care.
- Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store.
- Prior pet nutrition experience and working with and/or caring for pets recommended.
The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly.
This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment.
Improper use of safety equipment and/or not following proper lifting techniques may pose a risk of injury to customers, pets, and Pet Care Center personnel.
Follow all safety precautions and procedures. Must be available for shifts on evenings, weekends and some overnights and holidays.
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