Market Specialist, Miami

5 days ago

Miami, United States LVMH Perfumes & Cosmetics Full time

About Us

LVMH Perfumes & Cosmetics is a leading global luxury goods company, with a rich history of innovation and excellence in the cosmetics industry. We are committed to delivering exceptional products and experiences to our customers, and we are seeking a highly skilled and motivated individual to join our team as a Market Specialist, Miami.

Job Summary

We are looking for a charismatic and results-driven Market Specialist to join our team in Miami. As a Market Specialist, you will be responsible for driving sales through education and support of our Sephora stores in your territory, as well as fostering a positive brand perception and building strong relationships with our Beauty Advisors.

Key Responsibilities

  • Sales:
    • Achieve sales objectives through consumer selling and driving conversion
    • Develop and execute sales strategies for specific regions
    • Drive conversion through coaching, negotiating, in-store sales, and resources to support promotional activities
    • Demonstrate a solid understanding of sales, product knowledge, events, operations, and the Sephora environment
    • Create and oversee event execution, using territory field sales insight to influence schedule optimization
    • Provide weekly sales performance/productivity, event activity, and field need feedback to the Regional Manager
    • Build and maintain strong working relationships within Sephora and build Beauty Advisor love
    • Gondola Management: Observe, investigate, facilitate, and follow-through on all aspects of Gondola, including Inventory and Visual Merchandising
    • Obtain, understand, and act on Assortment Cycle Count (ACCR) Reports
    • Partner with Store Teams to ensure gondola is always fully stocked
    • Partner with Sephora to develop and execute innovative in-store events
    • Communicate sales goals and client engagement strategy
    • Maximize selling staff's productivity through clear goal setting, schedule optimization, and overall goal management
    • Proactively identify inventory/stock issues that may impact business
    • Follow individual scheduling guidelines when set by Sephora and ensure internal alignment
    • Maintain individual in-store bookings via Sephora's Happening Now system
  • Education and Artistry:
    • Be an outstanding role model for education and artistry skills and lead by example
    • Execute training objectives set by Education and Sales Leadership
    • Ensure Sephora cast is well-versed in brand messaging, differentiation, and assortment
    • Provide feedback to ensure effective delivery of sales techniques to maintain and acquire new customers
    • Deliver brand trainings to dedicated and department-wide Sephora teams on selling, product knowledge, service experiences, and artistry based on curriculum set by Education and Sales leadership
  • Administrative:
    • One office day per month to manage reporting of sales, training trackers, and other reports as needed
    • Strategically build quarterly calendars with SEE in Outlook
    • Timely completion of monthly expense reports (if applicable)
    • Clear and effective email communication in a timely manner

Requirements

  • Qualifications:
    • Must have two or more years' experience in field sales, leadership, retail management, preferably within the cosmetics industry. Sephora experience preferred
    • Solid understanding of sales, product knowledge, events, and operations in the cosmetic industry
    • Must have exceptional communication skills, both written and verbal, as well as exceptional interpersonal skills
    • Must be conversational in Spanish
    • Must be able to exhibit basic beauty makeup skills
    • Deep understanding of the retail market and current beauty trends
    • Ability to coach and develop staff in order to achieve goals
    • Enthusiastic mentor and strategic thinker
    • Charismatic individual with strong negotiation and communication talents
    • Must be able to travel, drive, and maintain a valid driver's license, with proof of insurance
    • Must be physically able to carry boxes of a reasonable weight and work in a fragrance-filled, cosmetic environment
    • Must exhibit a high level of professional personal appearance and hygiene
  • What We Offer:
    • Medical, Dental, Vision Insurance Plans
    • 401(k) match
    • Employee Assistance Program
    • Employee discount + makeup allowance
    • Tuition reimbursement
    • Pet Insurance
    • Work from Home equipment stipend
    • Competitive annual bonus potential
    • Growth & development within the LVMH group

Equal Opportunity Employer

LVMH Perfumes & Cosmetics is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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