Warehouse Counter Associate

3 weeks ago


Jacksonville, Florida, United States W.W. Gay Mechanical Contractor, Inc. Full time
Job Summary

We are seeking a highly organized and detail-oriented Warehouse Counter professional to join our team at W.W. Gay Mechanical Contractor, Inc. As a key member of our warehouse operations, you will be responsible for ensuring seamless order fulfillment, maintaining accurate inventory levels, and providing exceptional customer service.

Key Responsibilities
  • Pull and prepare orders for field personnel in a timely and accurate manner.
  • Assist warehouse personnel in monitoring stock levels and communicating shortages to management and field purchasing departments.
  • Accurately enter daily batches in COINS and maintain accurate records.
  • Perform daily housekeeping tasks to maintain a clean and organized workspace.
  • Provide exceptional customer service, including greeting customers, answering questions, and resolving issues in a professional and courteous manner.
  • Process sales transactions, including taking orders, processing payments, and entering orders into the system.
  • Monitor inventory levels, restock shelves, and update product displays to ensure a positive customer experience.
  • Provide customer support, including following up on orders, helping customers find products, and providing solutions to their needs.
  • Maintain a clean and organized workspace, including the counter and surrounding areas.
  • Answer phone calls and respond to emails in a timely and professional manner.
  • Operate a forklift safely and efficiently.
  • Develop and maintain product knowledge of plumbing and HVAC products, including pipes, valves, and fittings.
Requirements
  • Valid driver's license.
  • Computer literacy.
  • Ability to lift at least 50 pounds.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer
  • Dental insurance.
  • Health insurance.
  • Paid time off.
  • Vision insurance.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to providing a safe and inclusive work environment.



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