Customer Service Ambassador

2 weeks ago


Colorado Springs, Colorado, United States AlphaPlex Inc Full time
{"title": "Customer Service Representative", "description": "Customer Service Representative

At AlphaPlex Inc, we are seeking a highly skilled Customer Service Representative to join our team in Colorado Springs, Colorado.

Key Responsibilities:

  • Resolve customer disputes in a timely and professional manner.
  • Interview customers to gather information and resolve issues.
  • Process customer orders and requests for service.
  • Deliver exceptional customer service to promote goodwill and loyalty.

Requirements:

  • 2 years of phone customer service experience.
  • Ability to read, write, comprehend, and communicate in English.
  • Experience with MS Word, Excel, and Email.
  • Typing and 10-key skills.

What We Offer:

  • Competitive hourly rate of $16.00.
  • Incentive bonuses paid out monthly.
  • Excellent benefits package, including medical, dental, vision, and 401K retirement.

Why Work with Us:

  • Culture: We work in an environment where empowered, self-directed individuals know what they do is important.
  • Integrity: We keep our promises to our customers and employees.

Working Conditions:

  • Office setting with clean, ventilated, and well-lit areas.
  • Fast-paced, cooperative environment with high call volume.

Minimum Job Requirements:

  • 2 years of phone customer service experience.
  • Ability to read, write, comprehend, and communicate in English.
  • Experience with MS Word, Excel, and Email.
  • Typing and 10-key skills.

How to Apply:

Please visit our website at https://www.alphaplexinc.com to complete an application and learn more about our current openings.

", "lang_code": "en-US"}

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