Dakota Dunes Customer Service Specialist

2 days ago


North Sioux City, South Dakota, United States First PREMIER Bank Full time

**About First PREMIER Bank**

We are seeking a highly motivated and detail-oriented Customer Service Specialist to join our team in Dakota Dunes, SD. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.

Job Summary:

The ideal candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment and prioritize tasks effectively.

Key Responsibilities:

  • Provide exceptional customer service and support to clients via phone, email, or chat
  • Analyze and resolve customer complaints in a timely and professional manner
  • Collaborate with internal teams to identify and implement process improvements
  • Meet or exceed performance metrics and targets

What We Offer:

We offer a competitive salary of $17.00-18.90/hour, with additional monthly incentives available. Our comprehensive benefits package includes health, dental, and vision insurance, as well as 401(k) matching and paid time off.

Required Skills and Qualifications:

  • 2+ years of customer service experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Bilingual skills a plus


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