Dakota Dunes Customer Service Specialist
2 days ago
**About First PREMIER Bank**
We are seeking a highly motivated and detail-oriented Customer Service Specialist to join our team in Dakota Dunes, SD. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.
Job Summary:
The ideal candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment and prioritize tasks effectively.
Key Responsibilities:
- Provide exceptional customer service and support to clients via phone, email, or chat
- Analyze and resolve customer complaints in a timely and professional manner
- Collaborate with internal teams to identify and implement process improvements
- Meet or exceed performance metrics and targets
What We Offer:
We offer a competitive salary of $17.00-18.90/hour, with additional monthly incentives available. Our comprehensive benefits package includes health, dental, and vision insurance, as well as 401(k) matching and paid time off.
Required Skills and Qualifications:
- 2+ years of customer service experience
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Bilingual skills a plus
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