Service Technician for Packaging Machinery

2 weeks ago


Brockton, Massachusetts, United States Accutech Packaging Full time
Job Overview

Accutech Packaging, Inc. is a leading manufacturer and distributor specializing in packaging solutions and machinery. We focus on designing and producing tailored packaging systems for various industries, including e-commerce and food processing.

Position Title: Field Service Technician and Machine Assembly

Location: Mansfield, MA

This role involves traveling to customer sites to perform installations and repairs on packaging machinery, including polybaggers, shrink wrappers, case sealers, and stretch wrappers. The ideal candidate will possess a background in machine assembly and have experience with electromechanical systems, including sensors, motor drives, pneumatics, and wiring according to schematics.

Key Responsibilities:

  • Collaborate with a team to assemble and install equipment at customer facilities, ensuring optimal functionality as per specifications.
  • Diagnose and analyze issues to identify the root cause of problems, recommending appropriate repairs or replacements.
  • Coordinate with engineering and customer service teams to expedite problem resolution.
  • Maximize machine efficiency and minimize downtime through prompt response to repair requests.
  • Engage with customers to implement necessary corrective actions in response to equipment issues.
  • Communicate effectively with relevant parties regarding equipment status and maintenance timelines.
  • Conduct maintenance on internal manufacturing and packaging equipment.
  • Adhere to safety protocols while on-site at customer locations and within the company.
  • Maintain a positive and supportive attitude within the team.
  • Facilitate training sessions for customer operators and maintenance staff.
  • Provide phone support for customers as part of a rotating schedule.

Qualifications:

Minimum of 3 years of mechanical or electrical experience in a manufacturing environment, or a Technical Degree/Certificate; equivalent combinations of education and experience will also be considered. Proficiency in PC computer skills is required; familiarity with PLC, HMI, or CAD is advantageous.

Compensation: Starting pay will be based on qualifications and experience, accompanied by a competitive benefits package that includes health, dental, life, and disability insurance, along with a matching 401k plan.

Equal Opportunity Employer.

Note: All employment offers are contingent upon successful completion of E-Verification Procedures.



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