Senior Product Manager
4 weeks ago
As a Product Manager on Walmart's Fulfillment Customer Experience team, you will be responsible for driving the product vision and strategy for providing customers with flexibility over their orders, especially when things go wrong. Your goal will be to exceed customer expectations on every order.
Key Responsibilities:- Define and own the product vision and roadmap: Set ambitious 10x growth goals, prioritize initiatives, and translate strategic objectives into actionable plans.
- Deeply understand our customers: Conduct user research, analyze data, and uncover insights to continuously improve the customer experience.
- Optimize the end-to-end funnel: Increase engagement, add to cart rate, and conversion strategies that maximize perfect orders and retention.
- Champion innovation: Experiment with new features, optimize product offerings, and explore strategic investments that have the biggest reach and value.
- Lead cross-functional collaboration: Work closely with engineers, designers, business operations, and other teams to deliver impactful results.
- Measure and evangelize success: Track key metrics, communicate progress, and build enthusiasm for the program's achievements.
The ideal candidate will have a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. A Master's degree in Computer Science, Engineering, Business Administration, or related area, and 4 years' experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, is preferred.
At Walmart, we offer competitive pay, performance-based bonus awards, and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
The annual salary range for this position is $90,000.00-$180,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include stock.
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