Cannabis Sales Associate

4 days ago


Berkley, Michigan, United States Quality Roots Full time
Job Summary

Quality Roots is seeking a highly knowledgeable and customer-focused individual to join our team as a Budtender (Quality Care Specialist). The ideal candidate will have a passion for the cannabis industry and a strong understanding of cannabis products and services.

The Budtender will be responsible for ensuring customer satisfaction and service excellence by engaging with customers to identify their needs, presenting and answering questions about products and services, and recommending solutions.

The successful candidate will have excellent communication skills, be able to build trusting relationships with customers and fellow employees, and possess a strong work ethic. They will also be well-educated in cannabis knowledge, including industry knowledge, strain differences, the effects of cannabinoids, types of terpenes, cannabis weight measurements, the growth process, physical effects on the body, THC versus CBD, concentrates, edibles, tinctures, and types of devices to consume cannabis with.

Key Responsibilities:

  • Greet and interact with customers on the retail sales floor
  • Provide customers with accurate sales information, including product features, pricing, discounts, special offers, and after-sales services
  • Answer customers' questions about specific products
  • Cross-sell cannabis products and accessories
  • Complete cannabis sale transactions that meet state regulations
  • Ensure product shelves and displays are fully stocked
  • Provide customer feedback to store management
  • Stay up-to-date with new cannabis products and services and industry standards

Requirements:

  • High school degree or equivalent
  • Must be 21 years or older
  • Reliable transportation

Benefits:

  • Employee store discount (25%)
  • Full benefits after 90 days, including medical, dental, and vision
  • Quarterly bonus for employees who meet a certain sales threshold


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