Front Desk Manager

1 week ago


Far Rockaway, New York, United States Fitness Factory Rockaway LLC Full time
Job Summary

We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Fitness Factory Rockaway LLC. As a key member of our front desk team, you will be responsible for overseeing front desk operations, managing staff, and ensuring exceptional customer service.

Key Responsibilities
  • Supervise and manage front desk staff to ensure efficient and effective service delivery
  • Oversee front desk operations, including membership sales, customer service, and inventory management
  • Work closely with the General Manager to ensure seamless day-to-day operations
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Manage and maintain accurate records and reports, including inventory and sales data
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Proven experience in customer service and team management
  • Ability to work effectively in a fast-paced environment
  • Strong organizational and time management skills
  • Proficiency in computer systems and software, including POS systems
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.



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