Parts Counter Specialist

6 days ago


Fulton, Illinois, United States Parallel Ag Full time
Job Overview

We are seeking a highly motivated and customer-focused Parts Counter Specialist to join our team at Parallel Ag. This role is responsible for providing exceptional service to our customers, assisting them in finding the parts they need, and supporting the work of other departments in the dealership.

About the Role

This is a full-time position working Monday through Friday, 8:00 a.m. - 5:00 p.m. The successful candidate will be required to lift and/or move items over 40 lbs, work in various environments, including climate-controlled spaces, outside, and in weather conditions.

Key Responsibilities
  • Provide strong customer service to all parts customers.
  • Perform counter sales and answer customer inquiries.
  • Daily parts orders and drop ship orders.
  • Fulfill and prepare orders, via phone or in person, for shipment or for customer pickup.
  • Maintain a clean, safe, and friendly work environment.
Requirements

To be successful in this role, you will need:

  • A High School Diploma or GED.
  • Strong oral and written communication skills.
  • A proven ability to establish and maintain positive working relationships with coworkers, vendors, and customers.
  • The ability to professionally manage difficult customer situations.
Benefits

We offer a competitive salary of $45,000 per year, along with a comprehensive benefits package, including health, dental, vision, and life insurance, 401(k) retirement plan with company match, vacation and sick time off, and advanced training programs.



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