Client Service Ambassador

3 weeks ago


Glenview, Illinois, United States Elements Massage Full time
About the Role

We are seeking a Client Service Ambassador to join our team at Elements Massage. As a Client Service Ambassador, you will play a critical role in delivering exceptional customer experiences and building long-term relationships with our clients.

Your primary responsibility will be to inform clients about the benefits of our Elements Wellness Program, a hassle-free membership plan that offers flexibility and convenience. You will work closely with our Managers and Massage Therapists to ensure that every client receives personalized attention and exceptional care.

To succeed in this role, you must have excellent communication and interpersonal skills, as well as the ability to follow our proven sales process to sell the monthly Elements Wellness Program. Prior retail sales experience is preferred, but not required.

We offer a competitive hourly rate of $13 per hour (depending on experience), as well as bonuses based on monthly conversion numbers. Medical insurance and a complimentary monthly massage at the studio are also included.

Key Responsibilities:

  • Inform clients about the benefits of the Elements Wellness Program
  • Follow our proven sales process to enroll clients into the program
  • Ensure a brief, painless, and accurate client appointment paperwork and payment process
  • Work as a team with our Managers and Massage Therapists to create a client-centric environment

Requirements:

  • Excellent communication and interpersonal skills
  • Prior retail sales experience preferred
  • Familiarity with modern office tools and systems],

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