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Restaurant Cashier

1 month ago

Green Bay, Wisconsin, United States Aimbridge Hospitality Full time
Job Summary

The Cashier is responsible for processing payments and making change for guests and colleagues. They also assist the Host/Hostess in greeting and seating guests and support servers as needed.

Responsibilities
  • QUALIFICATIONS:
    • High School diploma or equivalent and/or related experience in a hotel or a related field preferred.
    • Ability to convey information and ideas clearly.
    • Ability to evaluate and select among alternative courses of action quickly and accurately.
    • Ability to multitask.
    • Ability to show initiative in job performance, anticipating needs before they become necessary.
    • Ability to meet deadlines.
    • Ability to handle problems in the workplace, anticipating, preventing, identifying, and solving problems as necessary.
    • Ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.
    • Ability to listen, understand, and clarify concerns and issues raised by colleagues and guests.
    • Ability to work with and understand financial information and data and basic arithmetic functions.
  • RESPONSIBILITIES:
    • Approach all encounters with guests and colleagues in a friendly, service-oriented manner.
    • Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling, which will vary according to the needs of the hotel.
    • Maintain high standards of personal appearance and grooming, including wearing the proper uniform and nametag when working (per brand standards).
    • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
    • Maintain a friendly and warm demeanor at all times.
    • Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
    • Comply at all times with hotel standards and regulations to encourage safe and efficient hotel operations.
    • Collect money and/or credit cards from guests and servers and make correct change.
    • Operate the approved credit card machine.
    • Prepare cashier report at end of shift.
    • Payout servers' and service attendants' tips if applicable.
    • Greet and seat guests at appropriate tables in a timely manner.
    • Perform opening and closing duties according to established side-work checklist.
    • Be attentive to guests' needs and assist in providing a pleasant dining experience.
    • Properly take reservations for all outlets.
    • Have a thorough knowledge of menus and current specials in all applicable outlets.
    • Answer the phone according to standards.
    • Communicate effectively and courteously over the telephone.
    • Take a room service order according to hotel standards.
    • Assist servers and host/hostess in the serving of guests as needed.
    • Ensure quality control of menus with regard to cleanliness and appearance.
    • Attend meetings/training as required by management.
    • Perform other duties as requested by management.
Property Details

Our hotel's convenient location places us across the street from Austin Straubel International Airport (GRB) and about four miles from Lambeau Field, home of the Green Bay Packers. After a morning of meetings, try your luck at the tables and slot games of Oneida Casino, connected to the hotel via an interior walkway. If you crave a dose of the great outdoors, visit Thornberry Creek at Oneida, which offers exceptional golf less than seven miles away.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts, and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full-time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay. Ask your Recruiter for more details.
  • Medical, Dental, and Vision Coverage.
  • Short-Term and Long-Term Disability Income.
  • Term Life and AD&D Insurance.
  • Paid Time Off.
  • Employee Assistance Program.
  • 401k Retirement Plan.