Room Service Attendant

3 days ago


Seattle, Washington, United States Marriott International, Inc Full time
Job Summary

We are seeking a skilled Room Service Server to join our team at W Hotels. As a Room Service Server, you will be responsible for serving food and beverages to guests in the comfort of their own rooms. This is a full-time position that requires a high level of customer service and attention to detail.

Key Responsibilities
  • Serve food and beverages to guests in their rooms, ensuring a high level of customer satisfaction.
  • Set tables according to the type of event and service standards.
  • Answer questions about menu selections and communicate with the kitchen regarding menu questions, wait times, and product availability.
  • Record transactions in the MICROS system at the time of order.
  • Check in with guests to ensure satisfaction with each food course and/or beverages.
  • Maintain the cleanliness of work areas, china, and glass throughout the day.
  • Complete closing duties, including restocking items and turning off lights.
  • Present a physical and accurate check to the guest and process payment.
Requirements
  • High school diploma or equivalent required.
  • At least 1 year of related work experience.
  • No supervisory experience required.
  • Ability to stand, sit, or walk for an extended period of time or for an entire work shift.
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.
  • Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Benefits

Marriott International offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) plan, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.

At Marriott International, we are committed to providing a work environment that is inclusive and respectful of all employees. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.


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