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Clinical Operations Assistant
2 months ago
Job Overview
The Certified Medical Assistant plays a crucial role in providing both administrative and clinical assistance to healthcare providers and professionals within the clinic, ensuring efficient patient flow and high-quality care delivery. This position encompasses a variety of responsibilities, including executing fundamental medical tasks, managing patient records, and coordinating essential administrative functions.
Key Responsibilities:
- Aids healthcare practitioners in managing patient care within the office.
- Welcomes patients in a courteous, professional, and friendly manner, representing North Star Health positively.
- Conducts initial patient assessments to collect and document relevant information for their visit, adhering to established protocols.
- Measures and records vital signs appropriately based on patient age and visit purpose.
- Assists healthcare providers with laboratory orders and procedural requests.
- Performs comprehensive chart reviews before patient visits, identifying outstanding lab results and clinical documents.
- Ensures cleanliness of examination rooms between patient visits, following best practice guidelines.
- Manages medical supplies in examination areas, monitoring for expired items.
- Collaborates with the patient's care team to enhance patient care, communicating with external entities such as pharmacies and community organizations.
- Works alongside a multidisciplinary team to facilitate timely access to care for patients.
- Communicates results and treatment plans to patients as directed by healthcare providers, completing necessary patient care tasks in accordance with policies.
- Provides assistance to patients for safety during mobility and transfers.
- Maintains accurate and comprehensive documentation within medical records, ensuring proper spelling and grammar.
- Assists with procedures as directed by healthcare practitioners, documenting results accurately in the electronic medical record.
- Adheres to quality control policies for laboratory and refrigerated items.
- Monitors medical emergency supplies and equipment.
- Processes prescription refills in accordance with established policies.
- Administers vaccines and medications, ensuring compliance with the seven rights of medication administration.
- Prioritizes patient safety in all interactions.
- Demonstrates adaptability in work schedule and location to meet organizational needs.
- Performs other duties as assigned.
Qualifications:
- High School Diploma or equivalent.
- Active Medical Assistant Certification.
Experience:
- Previous experience in a medical assistant role within a physician's office is preferred.
Skills and Competencies:
- Innovative thinker with strong problem-solving abilities.
- Exceptional attention to detail and ability to manage multiple tasks.
- Strong organizational and time-management skills.
- Capable of working under pressure and responding effectively to emergencies.
- Ability to collaborate effectively with team members.
- Discretion in handling sensitive information.
- Excellent documentation, communication, and technology skills.
- Committed to healthcare excellence.
*Candidates must be fully vaccinated against COVID-19 and provide necessary documentation unless an exemption is approved prior to employment.*
