Staff Services Manager II

We are seeking a highly skilled and experienced Staff Services Manager II to join our team at the County of Mendocino, CA. This is a challenging and rewarding role that requires strong leadership and management skills, as well as a deep understanding of public administration and human resources principles.

• Provide second-level supervision and management over staff engaged in general administrative, personnel, staff development, fiscal, and/or program analysis for all or a portion of the staff services in larger agencies.
• Supervise a group of employees that includes analysts performing professional journey-level work and personally handle the most difficult and sensitive work.
• Direct staff through subordinate supervisors over more than one function such as fiscal analysis, personnel, staff development, and program analysis.
• Establish performance standards and provide feedback to employees.
• Oversee the collection and analysis of data and make recommendations on the formulation of policy and procedures, and staffing and organizational changes.
• Conduct surveys and perform research and statistical analysis on administrative, fiscal, personnel, and/or programmatic problems.
• Participate in and supervise the design, implementation, and installation of new and revised programs, systems, software, procedures, methods of operation, and forms.
• Direct, supervise, and manage all of the administrative functions of a large department, through subordinate supervisors, including the compilation of materials and the preparation of budgets, reports, manuals, and publications.
• Ensure effective coordination of departmental activities with other departments, divisions, units, and with outside agencies.
• Represent the department head in committee meetings and respond to the more sensitive and difficult complaints and requests for information.
• Oversee and direct recruitments and examinations, including outreach activities for equal employment opportunity recruiting.
• Provide direction and technical guidance on classification and pay studies, including job audits, salary surveys, class specification revisions, or new class development.
• Participate in labor relations activities, including handling grievances and serving as a team member during negotiations.
• Determine training and development needs.
• Oversee staff engaged in the development and/or coordination of resources for training and staff development, including workshops, college coursework, training programs, and on-the-job training sessions.
• Direct staff in conducting workshops and training sessions on a variety of topics, including technical skills, supervisory principles, customer service skills, safety, diversity, and sexual harassment training modules.
• Oversee and direct staff in performing various fiscal analyses and in the preparation of recommendations relating to the status of various fund balance projections, fiscal transactions, and related financial activities.
• Oversee the development of the budget or a portion of the budget, including the proper expenditure coding, document preparation, and other financial-related activities.
• Monitor budget for various units and projects.
• Plan, direct, and supervise staff in identifying and analyzing program administration problems and developing solutions.
• Review regulatory materials for program impact and possible review and revision of current systems and procedures.
• Coordinate multi-disciplinary groups for programs systems review.

• One (1) year of experience in the Interagency Merit System performing duties comparable to the Staff Services Manager I class.
• OR
• One year of management and supervisory experience over a staff services function such as management, personnel, fiscal, or staff development.
• AND
• A Bachelor's Degree from an accredited college or university.
• Valid driver's license.

• Knowledge of principles and practices of public and business administration.
• Knowledge of principles of personnel, budget, and program management.
• Knowledge of governmental functions and organization.
• Knowledge of principles and practices of supervision.
• Knowledge of departmental program goals, requirements, and operations.
• Knowledge of principles of public sector human resources administration.
• Knowledge of principles and methods of position classification, examination administration/development, job analysis and organization in the public sector.
• Knowledge of statistical methods used in selection and other human resources programs.
• Knowledge of principles and practices of employee training and development.
• Knowledge of adult learning processes.
• Knowledge of variety of training programs for employee development.
• Knowledge of effective communication, facilitation methods, and aids used for training programs and presentations.
• Knowledge of budget preparation and control, accounting principles, and elementary statistical methods.
• Knowledge of methods and procedures of governmental budget preparation and control.
• Knowledge of financial statement preparation.
• Knowledge of principles, methods, and techniques of community organization and development, program planning and design, grant writing, budget development, and program evaluation.
• Knowledge of theories, principles, goals, and objectives of public social services.
• Knowledge of laws, rules, and regulations governing assigned program areas.

All complete applications will be reviewed. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form.

The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list.

Special testing arrangements may be made to accommodate a disability or religious conviction. Please contact Human Resources at prior to the test date to make your requirements known.

Employment in some County departments or positions may require the successful completion of a pre-employment criminal background check, which may include fingerprinting, and/or a medical examination, which may include drug screening.

This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website.

The County of Mendocino is an Equal Opportunity Employer.

This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing.

This information is not legally binding, nor does it constitute a Contract.

Compensation is based on a five-step salary range, with annual merit-based increases within the salary range.

Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund.

Mendocino County observes 11 paid holidays per year. Employees are granted hours of personal leave annually, depending upon Bargaining Unit.

Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years.

Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year.

The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance.

For the most current information regarding Health Insurance, please go to:

For the most current information regarding Employee Assistance, please go to:

For the most current information regarding Employee Wellness, please go to:

For the complete list of most current labor agreements, please go to:

This position requires possession of a valid driver's license. Do you have a valid driver's license?