Service Department Supervisor Role

4 days ago


Brunswick, Ohio, United States W.W. Williams Company Full time
Job Summary

The Customer Experience Supervisor is responsible for overseeing daily operations, providing top-notch customer service, and ensuring seamless execution of tasks.

This includes setting appointments, researching vehicle recalls, and effectively communicating with customers regarding their vehicles' status.

A strong working knowledge of dealer business systems (e.g., ADP Dealer System) and excellent written and verbal communication skills are essential for success in this role.

We offer a competitive salary range of $60,000 - $70,000 per year, along with a generous benefits package and opportunities for career growth.



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