Creative Service Team Associate

4 days ago


Hazleton, Pennsylvania, United States Michaels Full time

About Michaels:

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At Michaels, we're a leading creative destination in North America, with over 1,300 stores across 49 states and Canada. We're passionate about fueling the joy of creativity, and our team is at the heart of it all.

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Job Summary:

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We're seeking a talented Seasonal Service Team Member to join our team in Hazleton, PA As a key member of our store team, you'll be responsible for delivering exceptional customer service, maintaining a well-merchandised store environment, and ensuring a seamless shopping experience for our customers.

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Responsibilities:

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  • Provide top-notch customer service, helping customers find what they need and resolving any issues they may have">
  • Maintain a clean and organized store environment, including receiving and processing merchandise, stocking shelves, and completing tasks as assigned by management">
  • Work collaboratively with other team members to achieve sales goals and meet customer needs">
  • Participate in visual merchandising, including creating engaging displays and maintaining a visually appealing store environment">
  • Perform cash handling duties accurately and efficiently">
  • Process returns and exchanges in a timely and courteous manner">
  • Engage with customers on the benefits of our Rewards program and Private Label Credit Cards">
  • Support shrink and safety programs, adhering to Standard Operating Procedures (SOPs) and Company policies">
  • Collaborate with colleagues to maintain a positive and respectful work environment">
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Requirements:

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  • Must be at least 16 years old">
  • Previous retail or customer service experience preferred">
  • Ability to lift up to 50 pounds, stand for long periods, and move throughout the store">
  • Excellent communication and interpersonal skills">
  • Demonstrated ability to work effectively in a fast-paced environment">
  • Familiarity with point-of-sale systems and basic computer skills">
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Benefits:

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We offer a competitive salary of $14-$15 per hour, plus opportunities for advancement and professional growth. Our comprehensive benefits package includes health insurance, paid time off, tuition assistance, and generous employee discounts.

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Estimate Salary Range: $14-$15 per hour ($28,800 - $31,200 per year)



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