Technical Product Analyst

1 week ago

St Petersburg, United States Zelis Healthcare Full time
Job Title: Technical Product Analyst

We are seeking a highly skilled Technical Product Analyst to join our Data Intelligence and Innovation team at Zelis Healthcare. As a key member of our team, you will play a critical role in supporting our engineering teams in the organization, analysis, and delivery of data intelligence and discovery projects.

Responsibilities:
  • Become an expert in your product areas, acting as the go-to person for other stakeholders before speaking to the technical data and data engineering teams.
  • Drive the writing of clear user stories and tasks with Engineering teams to track ongoing and upcoming work.
  • Ensure tickets and timelines are consistently updated. Follow up with technical teams on status and roadblocks.
  • Draft clear and concise business requirements and technical product documentation.
  • Understand the Zelis healthcare ecosystem (e.g., claims, payments, provider, and member data), educating others across the company on requirements and guidelines for accessing, sharing, and requesting information to inform advanced analytics, feature enhancements, and new product innovation.
  • Design, build, and own repeatable processes for implementing projects.
  • Collaborate with software engineers, data engineers, data scientists, and other product teams to scope new or refine existing product features and data capabilities that increase business value, adoption, and user engagement.
  • Understand how your product area links into the wider company roadmap and be able to educate internal teams on the vision of the org.
  • Communicate with technical audiences to identify requirements, gaps, and barriers, and translate needs into product features.
  • Track key performance indicators to evaluate product.
Requirements:
  • 2+ years of technical experience as a business analyst, data analyst, technical product, engineering, etc., with demonstrated ability to deliver alongside technical teams.
  • 2+ years of direct experience with Agile methodologies & frameworks and product tools such as Jira and Confluence to author user stories, acceptance criteria, etc.
  • Technical depth that enables you to collaborate with software engineers, data engineers, and data scientists and drive technical discussions about design of data visualizations, data models, ETLs, deployment of data infrastructure.
  • Understanding of Data Management, Data Engineering, or Advanced Analytics concepts or other data/product tools such as SQL, Python, PowerBI, and/or Tableau.
Preferred Experience:
  • Bachelor's degree.
  • Strong communication skills, with clear verbal communication as well as explicit and mindful written communication skills to work with technical teams.
  • B2B or B2C experience helpful.
  • Healthcare experience.
  • Passionate about building data products.

Zelis is modernizing the healthcare financial experience by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 national health plans, BCBS insurers, regional health plans, TPAs, and self-insured employers, and millions of healthcare providers and consumers. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients.

At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

We encourage members of traditionally underrepresented communities to apply, even if you do not believe you 100% fit the qualifications of the position, including women, LGBTQIA people, people of color, and people with disabilities.

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email.

There is an active nationwide employment scam which is now using Zelis to garner personal information or financial scams. This site is secure, and any applications made here are with our legitimate partner. If you're contacted by a Zelis Recruiter, please ensure whomever is contacting you truly represents Zelis Healthcare. We will never ask for the exchange of any money or credit card details during the recruitment process. Please be aware of any suspicious email activity from people who could be pretending to be recruiters or senior professionals at Zelis.

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