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Retail Sales Associate

2 months ago

Woodland Hills, California, United States Office Depot Full time
About the Role

We are seeking a highly motivated and customer-focused Sales and Service Representative to join our team at Office Depot. As a Sales and Service Representative, you will play a vital role in driving sales and delivering exceptional customer service in our retail store environment.

Key Responsibilities
  • Customer Centric Experience:
    • Support a positive customer-centric experience by proactively acknowledging and engaging every customer.
    • Utilize and understand the selling program to promote the sale of the best solution as well as additional products and/or services.
    • Maintain awareness of planned advertisements, promotions, and sales and loyalty programs.
  • Store Operations Commitment:
    • Consistently maintain store and print department appearance to company guidelines and keeps a neat, clean, well-stocked environment.
    • Adheres to all standards related to signage labeling and merchandise presentation.
    • Follows the established sorting and stocking guidelines and completes freight processes.
    • Ensures freight sorting area is organized and setup in accordance with guidelines.
    • Scans, investigates, and fills inventory lows and outs daily.
  • Print and Tech Expertise:
    • Works to continually develop personal selling skills and product knowledge through sales and service tools provided which includes successful completion, at minimum, of Tech, Print, and other applicable training.
    • Continued education in these areas is expected, up to and including designated certifications, if required.
  • Sales Techniques:
    • Ensures compliance with company policies, procedures, and practices; and supports the company's loss prevention efforts.
    • Performs other duties as assigned.
Requirements
  • High School diploma or equivalent education preferred.
  • No previous experience required.
  • Must possess basic computer skills and the ability to use computers and technology for information, and to access information necessary to complete the job.
  • Must possess good interpersonal and communication skills which are necessary to establish a selling relationship with clients and other associates.
  • Must be able to read, count and write to accurately complete documentation, utilize training tools and process inventory.
  • Client focused, positive and engaging, action oriented, demonstrates a passion for the brand, products, services, and solutions.
About The ODP Corporation

The ODP Corporation is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, a B2B digital procurement solution, online presence, and a network of Office Depot and OfficeMax retail stores.

Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; Veyer, LLC; and Varis, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.