Park Experience Associate
7 days ago
We are seeking a talented Park Experience Associate to join our team at Ninja Leisure LLC.
About UsOur company values providing exceptional guest experiences in a fun and dynamic environment. We strive to create memorable moments for our visitors, and we're looking for someone who shares our passion.
Job SummaryThis role is responsible for delivering outstanding customer service, ensuring a smooth park experience for our guests. You will work closely with the management team to maintain high standards of quality, safety, and cleanliness throughout the park.
Key Responsibilities:- Provide excellent customer service, responding promptly to guest inquiries and resolving issues efficiently.
- Work effectively in a fast-paced environment, managing multiple tasks simultaneously while maintaining a positive attitude.
- Assist guests with admission, café, merchandise sales, and coordinate birthday parties and events.
- Maintain a clean and safe environment, adhering to park rules and regulations.
- Conduct daily, weekly, and monthly maintenance checks to ensure equipment and facilities are in good working order.
- Support management in opening and closing park procedures, including cash handling and inventory management.
- Act as a first responder to emergencies, responding appropriately and escalating issues when necessary.
- Customer Service and Retail Sales experience preferred.
- Amusement or hospitality experience is a plus.
- Ability to work in a fast-paced environment, adapt to changing situations, and prioritize tasks effectively.
- Able to work a flexible schedule during normal business hours, including weekends and some holidays.
- Comfortable engaging with both one-on-one and large groups of people.
- Competitive hourly rate: $18.29 - $19.00 per hour.
- Employee discount on park attractions and merchandise.
- Paid training and opportunities for professional growth.
- Flexible scheduling, including day shifts, evening shifts, and weekend availability.
- Referral program and recognition for outstanding performance.
The estimated annual salary for this position is between $37,800 and $39,400, based on 20-25 hours of work per week.
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