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Client Relationship Manager

3 weeks ago

Minneapolis, Minnesota, United States Big I Minnesota Full time

We are seeking a highly motivated Client Relationship Manager to join our team at Big I Minnesota. As a Client Relationship Manager, you will be responsible for building and maintaining strong relationships with our clients, identifying opportunities for growth, and delivering exceptional customer experiences.

About the Job Description:

  • Bilateral with current clients to understand their requirements, discuss opportunities and collaborate on market offerings.
  • Builds client relations through regular meeting, presentation and dedication towards client expectations
  • Provide customer insights to senior leadership, helping shape sales strategy and improve operational efficiency.
  • Evaluate client feedback to develop effective responses and resolve any outstanding issues.
  • Track client satisfaction levels to continuously enhance overall customer experience.

About the Required Skills and Qualifications:

  • Proven track record of success in client-facing roles, with a strong understanding of insurance products and services.
  • Exceptional relationship-building and communication skills, with a customer-centric approach.
  • Ability to analyze data and identify trends, with a focus on driving business growth and improving operational efficiency.
  • Strong organizational and time management skills, with a high level of adaptability and flexibility.
  • Passion for delivering exceptional customer experiences and building long-term relationships.

About the Benefits:

  • Competitive salary range: $55,000 - $75,000 per year.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive team environment.
  • Flexible work arrangements, including remote work options.