Lab Technician

2 weeks ago


Marlborough, Massachusetts, United States U Mass Memorial Health Full time

About the Role:

We are seeking a highly skilled and detail-oriented Lab Technician to join our team at UMass Memorial Health. As a key member of our laboratory team, you will be responsible for procuring blood specimens from patients, preparing samples for testing, and ensuring the accurate and timely processing of laboratory samples.

Key Responsibilities:

  • Procure blood specimens from patients for laboratory procedures and prepare samples for testing by centrifugation, pouring aliquots, labeling specimens, pHing, weighing/measuring, processing samples by volumes and temperature, aliquoting, labeling and documentation of all pieces of required patient history and sample processing.
  • Meet and greet couriers and prepare specimens for courier pickups for delivery to reference laboratories.
  • Coordinate and handle the manifesting, packing with appropriate temperature control, and shipping of laboratory samples according to DOT regulations.
  • Monitor outstanding sample management reports and exception reports from reference laboratories. Handle issues/problems identified or reported by reference laboratories by documenting the occurrence and suggested resolution of problem or by communicating lab-related testing problems/issues to the appropriate resource.
  • Provide recommendations regarding possible process improvements or other actions to reduce the occurrence of problems and/or improve quality.

Requirements:

  • Certification for Shipment of Biohazardous Materials, as mandated by the Federal Department of Transportation.
  • High School diploma.
  • Minimum three (3) years of related experience in laboratory environment with demonstrated related technical experience.
  • Strong working knowledge of lab operations and knowledge of medical terminology.
  • Ability to learn the hospital and laboratory computer systems.
  • Ability to use equipment such as centrifuges, pipettes, and computers.
  • Experience utilizing personal computers and proficiency with standard Microsoft Office Suite applications.
  • Demonstrated highly effective problem-solving abilities with strong attention to detail.
  • Strong interpersonal skills with emphasis on diplomacy, professionalism, and good listening techniques.
  • Ability to work independently.

Preferred Qualifications:

  • Specimen processing experience in a hospital setting preferred.

Physical Demands and Environmental Conditions:

  • Constantly: Working indoors, Precise hearing, vision.
  • Frequently: Sitting, standing, walking, grasping, repetitive movements, Precise motor skills.
  • Occasionally: Pushing, pulling, twisting, bending, kneeling, reaching, high stress level.

UMass Memorial Health is an Equal Opportunity Employer:

We are committed to diversity, equity, and inclusion. We welcome applications from individuals with varied experiences, perspectives, and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.


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