Customer Service Representative

3 weeks ago


Austin, Texas, United States Carmax Full time
About the Role

Carmax is seeking a skilled Customer Operator to join our team. As a key member of our service department, you will be responsible for providing exceptional customer service and support.

Key Responsibilities
  • Answer all incoming service calls in a prompt and friendly manner
  • Assist Customer Advisors/Service Consultants with customers
  • Answer basic service department questions and schedule service appointments
  • Provide written messages to responsible parties
  • Complete reminder calls for customers scheduled for an appointment
What We Offer

At Carmax, we value our employees and offer a range of benefits and opportunities for growth and development.



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