Financial Solutions Coordinator
3 weeks ago
At QCHI, we provide convenient financial solutions to meet the immediate needs of mainstream consumers. Our company has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions.
We operate through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.
Our specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development, and innovation are critical to gaining market share and competitive scale.
We are seeking a qualified Customer Service Representative to join our team. This full-time entry-level position offers a competitive salary and opportunities for growth.
**Estimated Salary:** $35,000 - $45,000 per year
Responsibilities:
This role involves providing exceptional customer service, completing transactions, and maintaining a safe and secure work environment. Key responsibilities include:
- Completing cash transactions for customers
- Initiating customer loans
- Contacting customers about past due payments
- Working rotating shifts and some Saturdays. Having Sundays off
- Excellent customer service skills
- Cash handling experience
- Ability to operate computers and standard office equipment preferred
- Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
- Ability to work with minimal supervision
- Reliable attendance is an essential requirement of the position
- Must be at least 18 years of age
- Must have proof of eligibility to legally work in the United States
- Monthly bonus program
- Steady hours, Paid Time Off, Paid Holidays
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
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