Financial Solutions Coordinator

3 weeks ago


San Antonio, Texas, United States QCHI Full time
About QCHI:

At QCHI, we provide convenient financial solutions to meet the immediate needs of mainstream consumers. Our company has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions.

We operate through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.

Our specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development, and innovation are critical to gaining market share and competitive scale.

We are seeking a qualified Customer Service Representative to join our team. This full-time entry-level position offers a competitive salary and opportunities for growth.

**Estimated Salary:** $35,000 - $45,000 per year

Responsibilities:

This role involves providing exceptional customer service, completing transactions, and maintaining a safe and secure work environment. Key responsibilities include:
  1. Completing cash transactions for customers
  2. Initiating customer loans
  3. Contacting customers about past due payments
  4. Working rotating shifts and some Saturdays. Having Sundays off
To succeed in this role, you will need to possess:
  1. Excellent customer service skills
  2. Cash handling experience
  3. Ability to operate computers and standard office equipment preferred
  4. Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
  5. Ability to work with minimal supervision
  6. Reliable attendance is an essential requirement of the position
  7. Must be at least 18 years of age
  8. Must have proof of eligibility to legally work in the United States
We offer our Customer Service Representatives:
  • Monthly bonus program
  • Steady hours, Paid Time Off, Paid Holidays
Benefits:
  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance


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