Operations Specialist

2 days ago


Washington, United States GW Medical Faculty Associates Full time

Sr. Operations Specialist-EMT Job Overview

The Sr. Operations Specialist-EMT is a key role within the Department of Emergency Medicine's Innovative Practice Section, focusing on overseeing daily operations and providing support to the Program Supervisor. Key responsibilities include coordinating functions such as operational support, event staffing, supplies/logistics coordination, medical repatriation, and communication within the Innovative Practice.

Key Responsibilities:
  • Nationally certified EMT with current CPR for healthcare providers (AHA, ASHE) certification
  • Oversee client communications and completion of contractual requirements for telemedical programs
  • Maintain thorough understanding of standard operating procedures to resolve client issues in a timely manner
  • Facilitate telemedical interactions between patients/clients and medical providers
  • Document and accurately scribe medical communications
  • Prioritize job duties while utilizing excellent customer service skills and a positive attitude
  • Technical competence in computers and typing
  • Confident in medical terminology
Requirements:
  • An Associate's or Bachelor's degree is preferred for this role
  • Current NREMT or higher EMS certification
  • A minimum of 1 year of specialized and/or advanced administrative, technical, and project management experience
Working Conditions:
  • Walk, stand, and reach outward on a constant basis in an office setting
  • Must be able to occasionally lift, carry, push, or pull over 100 lbs. as part of the role


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