Restaurant Supervisor

24 hours ago


Lee's Summit, Missouri, United States Hawaiian Bros Island Grill Full time
Job DescriptionAs a Shift Manager Lead at Hawaiian Bros Island Grill, you will provide leadership to crew and other leads during a shift to ensure great quality, service and cleanliness to customers. You may operate the restaurant independently from time to time with or without direct support from onsite upper management. Your responsibilities will include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting Hawaiian Bros standards, monitoring safety, security, and profitability, and communicating with the next leader to help prepare him/her to run a great shift.

Key Accountabilities

Manage these areas every shift:
  • Internal Communication
  • Inventory Management and organization
  • Daily Maintenance / Cleanliness
  • Managing Crew
  • Quality Food Production
  • Exceptional Customer Service
  • Safety and Security
  • Scheduling Deviations
  • Training


Job Essentials

* Lead the restaurant during a shift without supervision from a manager
* Delegate responsibilities to team and ensure they are exceeding guest expectations
* Ensure all our product is stocked & stored
* Become a subject matter expert in each area of the restaurant
* Maintain cleanliness and organization throughout the restaurant
* Ensure proper set up and breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areas
* Owns open, mid or close routines for the next shift
* Makes sure all food meets company food safety regulations and is super-delicious
* Recognizes a job well-done and lives the Hawaiian Bros culture
* Exemplifies legendary guest service for the whole team

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