Operational Support Specialist
4 weeks ago
About the Role
EIS is a leading North American distributor of process materials, production supplies, specialty wire and cable, and value-added fabricated parts for the electrical OEM, motor repair, and assembly markets.
We are seeking a highly skilled Operational Support Specialist to join our team. As a key member of our operations team, you will be responsible for providing commercial support functions primarily related to daily billing, shipping support, inventory control, returns/credits, and operational expense and supply management.
Key Responsibilities
- Utilize SAP to perform daily billing of all shipments out of multiple centers
- Verify all billing orders for accuracy, profit margin, and freight charges
- Manage internal and external operations requests for orders, paperwork, tracking, and billing
- Process facility expense invoices for multiple locations
- Purchase warehouse and office supplies for multiple warehouse locations
- Manage inventory control – inventory receiving into SAP, daily cycle count processing, goods receipt/invoice receipt reconciliation in SAP, and inventory discrepancy resolution
- Manage RMA and credit requests in conjunction with the sales team
- Support operations team on freight claims
- Supplier PO expedites / work with Supply Chain
- SAP material create process support
- Maintain customer cost deviation files
Requirements
- Proficient in MS Office
- SAP business software a plus
- Requires an associate degree in a related business field or equivalent work experience
- Excellent persuasive and communication skills
- Billing and invoice experience highly preferred
- Proficient analytical skills
- Strong verbal and written skills
- Able to work in a team environment and fulfilling objectives with minimum direct supervision
- Innovative, proactive, and self-directed
- Able to focus on goals and develop a work plan that produces desired results
- Able to work in a fast-paced environment
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