Operational Support Specialist

4 weeks ago


Mequon, Wisconsin, United States EIS Full time

About the Role

EIS is a leading North American distributor of process materials, production supplies, specialty wire and cable, and value-added fabricated parts for the electrical OEM, motor repair, and assembly markets.

We are seeking a highly skilled Operational Support Specialist to join our team. As a key member of our operations team, you will be responsible for providing commercial support functions primarily related to daily billing, shipping support, inventory control, returns/credits, and operational expense and supply management.

Key Responsibilities

  • Utilize SAP to perform daily billing of all shipments out of multiple centers
  • Verify all billing orders for accuracy, profit margin, and freight charges
  • Manage internal and external operations requests for orders, paperwork, tracking, and billing
  • Process facility expense invoices for multiple locations
  • Purchase warehouse and office supplies for multiple warehouse locations
  • Manage inventory control – inventory receiving into SAP, daily cycle count processing, goods receipt/invoice receipt reconciliation in SAP, and inventory discrepancy resolution
  • Manage RMA and credit requests in conjunction with the sales team
  • Support operations team on freight claims
  • Supplier PO expedites / work with Supply Chain
  • SAP material create process support
  • Maintain customer cost deviation files

Requirements

  • Proficient in MS Office
  • SAP business software a plus
  • Requires an associate degree in a related business field or equivalent work experience
  • Excellent persuasive and communication skills
  • Billing and invoice experience highly preferred
  • Proficient analytical skills
  • Strong verbal and written skills
  • Able to work in a team environment and fulfilling objectives with minimum direct supervision
  • Innovative, proactive, and self-directed
  • Able to focus on goals and develop a work plan that produces desired results
  • Able to work in a fast-paced environment

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