Ambulatory Virtual Care Support Specialist
4 days ago
We are recognized as one of the best healthcare systems in the United States, offering a range of benefits to our employees.
When you join our team, you can expect a robust package that includes:
- Full medical, dental, and vision insurance
- A 403(b) plan with employer match
- Diverse and inclusive culture
- Generous paid time off with annual rollover and opportunities to cash out
The Ambulatory Boost Patient Digital Ambassador is a key member of our virtual care team. As the main point of contact for patient engagement, you will be responsible for registering patients, assisting with portal registration, setting up and troubleshooting monitoring technology, and facilitating escalation of clinical alerts to the Virtual Registered Nurse (VRN) and/or provider as needed.
You will work closely with patients to ensure timely setup of ordered services and provide support navigating virtual care.
Knowledge, Skills, and Abilities RequiredTo succeed in this role, you will need:
- Ability to engage with patients and families in a virtual environment
- Proficiency with computer software and electronic health records
- Excellent communication skills, both written and verbal
- Ability to efficiently navigate multiple tasks simultaneously
- Knowledge of medical terminology and HIPAA regulations
We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience and qualifications.
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