General Manager

5 days ago


New York, New York, United States Shuko NYC Full time
Job Title: General Manager

Shuko NYC is seeking an experienced General Manager to lead our front-of-house service and overall management at our Greenwich Village restaurant.

About Shuko NYC

Shuko NYC is a modern sushi restaurant that brings together innovative ingredients and a hip atmosphere. With a decade of operation, we have earned numerous accolades, including a four-star NY Times review. For more information, please visit our website.

Job Responsibilities
  • Oversight of all aspects of front-of-house service and overall operations
  • Uphold and continually improve service standards and customer experience
  • Hire, train, manage, and schedule FOH team
  • Manage guest relations, reservations, and databases
  • Lead daily restaurant pre-service and floor team preparations
  • Oversight of beverage program and collaboration with sommelier and bartender on menu changes, ordering, and inventory management
  • Provide detailed daily managerial and service reports to ownership
  • Build team culture through training sessions, service education, and performance reviews
  • Implement company disciplinary measures as appropriate to staff circumstances
  • Collaborate with ownership on development of catering and buyout opportunities
  • Collaborate with HR to ensure HR policies are enforced and employee files are up-to-date
  • Develop key performance indicators in collaboration with ownership
  • Respond as required to financial performance reports with adjustments to budget, discretionary spending, staffing, and reservations
  • File weekly payroll in collaboration with accounting and payroll service, and monitor related expenses
  • Keep restaurant in state of readiness for DOH inspections
  • Collaborate with finance team and ownership on business administration functions
Qualifications
  • 5+ years experience in an equivalent restaurant management role in a fine-dining establishment
  • 10+ years experience in front of house service in fine dining establishments
  • Highly organized and detail-oriented with the ability to multi-task
  • Outstanding management, mentorship, and training abilities
  • Able to project manage and problem solve with attention to timeliness and meeting deadlines
  • Ability to work well under pressure and be a calm problem-solver in a fast-paced environment
  • Ability to stand and work for shifts of 8+ hours
  • Available to work holidays and weekends
  • Ability to maintain a professional appearance at all times
  • Ability to communicate clear and concise verbal and written instructions
  • Experience in oversight of administrative responsibilities, HR implementation, payroll filing, and general F&B business management
  • Strong grasp of POS and reservation software platforms
  • Current NYC DOH Food Handler's certification
Compensation

This position will have a base annual salary in the range of $100-120K. In addition, this position will be eligible for the following benefits:

  • Full subsidy of individual health, dental, and vision insurance premium
  • Bonus opportunities
  • Two weeks of paid time off
  • Transit and commuter benefits
  • 401k with employer match after 12 months

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