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Customer Service Representative

2 months ago

Cleveland, Ohio, United States U-Haul Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring that customers receive the highest level of support and assistance with their equipment needs.

Key Responsibilities
  • Assist customers with equipment rentals and returns, providing guidance and support as needed.
  • Inspect and maintain equipment to ensure it is in good working condition.
  • Use technology to dispatch and manage equipment, ensuring efficient and effective operations.
  • Participate in ongoing training and education to stay up-to-date on equipment and company procedures.
  • Collaborate with colleagues to achieve team goals and objectives.
Requirements
  • High school diploma or equivalent required.
  • Valid driver's license and good driving record.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Excellent communication and customer service skills.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.
  • Training and development programs to enhance your skills and knowledge.
Why Join U-Haul?

At U-Haul, we are committed to providing exceptional customer service and creating a positive experience for our customers. We are a company that values teamwork, innovation, and customer satisfaction. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply.