Patient Access Coordinator

1 day ago


Point Pleasant, West Virginia, United States Cabell Huntington HospitalSt. Mary Full time
Job Summary

Rivers Health is seeking a full-time Patient Access Representative to assist the provider with treatment of patients in the office, handling administrative and nursing duties related to patient care. To maintain high quality of care within an office setting.

Key Responsibilities

  1. Provide exceptional patient care and support to patients of all ages, including neonates, pediatrics, adolescents, and geriatrics.
  2. Ensure accurate and timely registration of patients, including verifying demographic information and obtaining necessary documentation.
  3. Coordinate with healthcare providers to ensure seamless patient care and communication.
  4. Manage and maintain accurate and up-to-date patient records, including demographics and medical history.
  5. Process referrals and notifications, ensuring timely communication with patients and healthcare providers.
  6. Prepare and distribute cash receipts and process mail and forms as needed.
  7. Maintain a clean and organized workspace, adhering to infection control and safety protocols.
  8. Collaborate with colleagues to ensure effective teamwork and communication.
  9. Foster a positive and respectful work environment, adhering to corporate policies and procedures.

Requirements

Qualifications

The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this position.

Education and Formal Training

High School Diploma

Work Experience

One year experience preferred in a provider office or healthcare setting.

Knowledge, Skills, and Abilities Required

Demonstrates the ability to communicate verbally and in writing, coordinate, motivate, and collaborate with others. Must be able to effectively recognize the unique needs of patients of all ages, including neonates, pediatrics, adolescents, and geriatrics. Must be able to prioritize and delegate effectively. Must be able to judge and problem-solve based on situational assessment. Must possess good inductive and deductive reasoning skills.

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