Security Systems Technician

3 weeks ago

San Jose, California, United States Sloan Security Group, Inc Full time

Job Summary:

The Field Service Specialist is responsible for on-site installation, service, maintenance, warranty, and repair of various security-related equipment. This position requires strong mathematical, organizational, and problem-solving skills. The incumbent provides training on equipment operations and maintenance tasks to customers.

Key Responsibilities:

  • Provide customer support and end-user equipment operations training
  • Service and maintenance on various vehicle barriers, operated bollards, operated gates, and other security-related equipment
  • Respond quickly to customer inquiries, problems, and concerns
  • Communicate and document all maintenance and repair items
  • Utilize networking systems (IP address, computer networks, radio frequencies, IP Cameras, Access Control, and radar systems)
  • Send daily status reports to appropriate contractors, supervisors, and deployed security officer (DSO)
  • Verify material, tool, and equipment needs, as necessary to jobs
  • Support various departments on special projects
  • Promote training & growth among the team
  • Strive for excellence in Company safety and quality work standards
  • Promote excellent housekeeping of jobsite, tools, vehicle, and equipment

Required Skills:

  • Organizational skills
  • Computer, Internet, and software knowledge
  • Problem-solving skills
  • Research, analysis, report development, and documentation skills

Preferred Qualifications:

  • 3-5 Years in the field experience with security and barrier systems
  • Specific Experience or certifications from major gate and security manufacturers, specifically Gibraltar, HySecurity, Delta, Alvarado, Boon Edom

Knowledge and Skills:

  • High Voltage Electricity safety (Recognizing when to contact an electrician. This position will not work on high voltage electrical jobs unless possessing an electrician's license.)
  • Low Voltage Systems
  • Sensor calibration
  • Fiber-optics
  • Programmable Logic Controls (PLCs)
  • Mechanical and hydraulic systems
  • Troubleshooting of vehicle barriers and gate systems
  • Providing guidance to end-users for solving problems
  • Safety practices when working with barriers
  • Mechanical devices, electrical devices, and traffic patterns
  • General construction processes
  • Project logistics
  • CCTV and Access Control Systems

Work Schedule:

  • Full-time position, with some travel possible on weekends
  • On-call availability for emergency repair services

Travel:

Be available to travel up to 75% as necessary, including short notice requirements. With up to 100% travel once fully trained.

Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to meet the physical conditions including;
  • Stamina sufficient to prolonged periods of standing
  • Assist in lifting, carrying, and moving objects weighing up to 100 pounds
  • Be able to detect machinery noises, read gauges, measurements, and properly utilize equipment provided.
  • Shop conditions vary with the seasons and type of work being conducted. Must be willing and able to work in extreme temperatures (below freezing and more than 100*F) and in dangerous/hazardous environments that are commonly encountered in this industry.

Compensation and Benefits:

  • Competitive wage based on experience
  • Health, dental, And vision insurance
  • Retirement savings plan

EEO Policy:

As an EEO/AA Employer we do not discriminate against any employee or applicant because of age, race, creed, color, religion, gender, sexual orientation, gender identity/expression, natural origin, veteran or disability status. Our policy is to comply with all applicable national, state, and local laws pertaining to nondiscrimination and equal opportunity.

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