Customer Support Team Member

3 weeks ago


Clearwater, United States Insurance Administrative Solutions Full time
Salary: $52,500 per year | Location: Dallas, Texas

We are seeking a highly skilled Insurance Customer Service Professional to join our team at Insurance Administrative Solutions. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients.

Job Description:

The successful candidate will have the opportunity to work in a fast-paced environment, utilizing their excellent communication and problem-solving skills to resolve customer inquiries and concerns. You will work closely with our team to ensure that all customer needs are met and exceeded.

Key Responsibilities:
  • Provide prompt, courteous customer service via phone, email, or chat.
  • Utilize knowledge of insurance products and services to answer customer questions and resolve issues.
  • Collaborate with team members to achieve common goals and objectives.
  • Maintain accurate records of customer interactions and resolution outcomes.
  • Develop and maintain relationships with customers to ensure satisfaction and loyalty.
Benefits:
  • A comprehensive benefits package, including health, dental, and vision insurance.
  • Retirement savings plan with company match.
  • Paid time off and holidays.
  • Training and development opportunities.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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