Customer Service Associate

2 days ago


Princeton, New Jersey, United States EssilorLuxottica Full time
Key Responsibilities

As a Sales Associate at LensCrafters, you will be responsible for:

Delivering Exceptional Customer Service:

  • Cultivate existing customer relationships and build new ones.
  • Recommend specific lenses and lens coatings to customers.
  • Assist patients in selecting frames and coordinate frames with optical measurements.
  • Conduct measurements using appropriate optical tools and consult with Optician as needed.

Sales Performance:

  • Meet or exceed sales targets by cultivating existing customer relationships and building new ones.
  • Achieve sales plan and company objectives.

Teamwork:

  • Work collaboratively with colleagues and management to achieve sales goals and improve store performance.

Other Responsibilities:

  • Maintain a positive store environment, fostering strong professional relationships with peers, management, doctors, and support staff.

Salaries & Benefits: Estimated salary: $35-45 per hour based on experience, plus benefits such as health care, retirement savings, paid time off/vacation, and various employee discounts.



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