Customer Service Representative

3 days ago


Princeton, New Jersey, United States SNI Companies Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at SNI Companies. As a key member of our staff, you will be responsible for providing exceptional customer service and support to our members.

About the Role:

  • Represent the credit union in a courteous and professional manner in all member interactions.
  • Accurately and efficiently perform maintenance on existing accounts in accordance with organization policies and procedures.
  • Accurately and efficiently process routine transactions such as deposits, withdrawals, check cashing, check verification, loan payments, etc. in accordance with organization policies and procedures.
  • Provide accurate information to members regarding account information, organization products and services, and credit union policy.
  • Actively seek solutions to member concerns in a professional and diplomatic manner, and escalate accordingly.
  • Maintain a comprehensive and current knowledge of all organization products and services. Explain, promote, and refer relevant products to meet the financial needs of each member.
  • Balance and perform end-of-day closing activities in accordance with organization policies and procedures.
  • Assist members with account reconciliation; research accounts for discrepancies when necessary.
  • Assist with all member service and operation duties as necessary.
  • Serve as back-up to additional areas within the credit union as necessary.
  • Maintain a comprehensive knowledge of all related policies, procedures, rules, and regulations applicable for the position, and keep abreast of any changes.
  • Prevent controllable losses by strict adherence to security, compliance, and fraud prevention policies and procedures.
  • Adhere to all policies and procedures described in the Employee Handbook.
  • Complete annual mandatory compliance and other trainings.
  • Travel to other locations as needed.
  • Assist with all other duties as required.

Requirements:

  • High school diploma or equivalent
  • Maintain a professional demeanor in appearance, communication, and action
  • Well-organized, able to multi-task and move quickly between priorities
  • Maintain confidentiality of all members
  • Solid working knowledge of PC-based programs
  • Previous financial services experience, especially cash handling, preferred
  • Ability to read, analyze, and interpret written communication
  • Ability to comprehend and respond to common employee questions
  • Ability to effectively present job-related information to employees
  • Ability to perform basic mathematical equations
  • Possess sufficient manual dexterity to skillfully operate standard office equipment including but not limited to: a computer, adding machine, facsimile machine, photocopier, and telephone

Estimated Salary Range: $45,000 - $60,000 per year, depending on experience and qualifications.



  • Princeton, New Jersey, United States Hand & Stone - FGG Spas Full time

    Role OverviewHand & Stone Princeton, located at 560 Nassau Park Blvd, is seeking a sales professional to join our front desk team. The ideal candidate is a responsible, driven individual with excellent communication skills and a positive attitude.Job DescriptionWe are looking for a Customer Experience Representative who will be the first point of contact for...


  • Princeton, New Jersey, United States Princeton University Full time

    At Princeton University, we are seeking a dedicated and enthusiastic individual to fill the role of Hospitality Services Representative. As part of our team, you will have the opportunity to develop your skills in food preparation and service while providing excellent customer experiences.In this position, you will be responsible for preparing service areas...


  • Princeton, New Jersey, United States NA Full time

    About UsN/A, a non-profit organization dedicated to delivering support and services to hospitals, health systems, and healthcare providers in Mercer County, is seeking a highly skilled Member Service Representative. We aim to provide quality, affordable, and accessible healthcare to the people of New Jersey.Job SummaryWe are looking for a detail-oriented and...


  • Princeton, New Jersey, United States Planet Fitness - NJMA One World Fitness Full time

    Job OverviewThe Customer Experience Representative plays a vital role in creating a positive and welcoming environment for Planet Fitness members, prospective members, and guests.


  • Princeton, New Jersey, United States SNI Companies Full time

    Job OverviewWe are seeking a highly motivated and detail-oriented Financial Services Representative to join our team at SNI Companies. As a key member of our operations, you will be responsible for providing exceptional service to our members while handling various financial transactions with accuracy and efficiency.


  • Princeton, New Jersey, United States SNI Companies Full time

    Job DetailsA non-profit organization based in Mercer County is seeking a Member Service Representative/Financial Advisor. The role involves delivering exceptional support and services to the state's hospitals, health systems, and other healthcare providers.ResponsibilitiesRepresent the organization in a courteous and professional manner in all member...


  • Princeton, New Jersey, United States SNI Companies Full time

    About the Opportunity:SNI Companies seeks a highly motivated and detail-oriented Customer Experience Associate to join our team in Mercer County. As a key member of our operations team, you will play a vital role in ensuring seamless day-to-day activities, supporting our mission to deliver quality healthcare services to the community.Your primary...


  • Princeton, New Jersey, United States SNI Companies Full time

    Job Overview: SNI Companies is seeking a highly skilled Patient Services Representative to join their team at a large Radiology Practice in Mercer County, NJ. This is a temp-to-hire opportunity with room for growth and excellent benefits.This role requires the candidate to work onsite and will be responsible for answering telephone calls, following up on...


  • Princeton, New Jersey, United States CVS Health Full time

    About CVS HealthWe are a leading health care provider that puts our heart into caring for our colleagues and communities. As a Retail Store Associate, you will play a vital role in delivering enhanced human-centric health care to our customers.Job DescriptionThis position provides an opportunity to excel in a growing, high-impact customer-focused role,...


  • Princeton, New Jersey, United States NA Full time

    Job Summary:">We are seeking a skilled Member Service Representative/Teller to join our team at a non-profit organization in New Jersey. As a representative of our credit union, you will be responsible for providing exceptional customer service, accurately processing transactions, and maintaining accurate records.Key Responsibilities:">">Represent the credit...


  • Princeton, New Jersey, United States Wegmans Food Markets Full time

    Role OverviewAs a Customer Service Ambassador for Restaurant Foods at Wegmans Food Markets, you play a vital role in delivering exceptional customer experiences and ensuring the success of our restaurant operations.About the RoleThis is a part-time opportunity that requires flexibility in scheduling. You will work closely with our team to prepare and serve a...


  • Princeton, New Jersey, United States MTSS Full time

    Job OverviewThe Blood Specimen Collector, also known as a Patient Services Representative I (PSR I), is an essential member of our patient care team. With direct contact with patients, you will create an atmosphere of trust and confidence while explaining procedures and drawing blood specimens in a skillful, safe, and accurate manner.Key ResponsibilitiesDraw...


  • Princeton, New Jersey, United States US0075 Sysco Philadelphia, LLC Full time

    About the OpportunitySysco Philadelphia, LLC is seeking a highly motivated Sales Representative to join our team in Mercer County, NJ and Burlington County, NJ. As an outside sales professional, you will promote our products and services while building relationships with new and existing accounts.Compensation PackageThe estimated annual salary for this role...


  • Princeton, New Jersey, United States Sunrun Inc Full time

    Transform Lives with Renewable EnergySunrun Inc. is a pioneering leader in the solar industry, dedicated to empowering individuals and families to take control of their energy future. Our team of passionate professionals is committed to making a positive impact on the environment while driving business growth.We are seeking an experienced Solar Sales...


  • Princeton, New Jersey, United States Monarch Communities Full time

    Job OverviewWe are seeking a highly skilled Customer Service Associate to join our team as a Dining Experience Specialist at Monarch Communities.


  • Princeton, New Jersey, United States Welcome Wagon Full time

    About the OpportunityWe are seeking a highly motivated and results-driven New Mover Marketing Representative to join our team. As an independent sales consultant, you will have the opportunity to work from home and out in the field, selling consultative advertising solutions to local businesses.Our ideal candidate will have prior experience in selling to...


  • Princeton, New Jersey, United States First American Financial Company Full time

    Unlock Your Potential with First American Financial CompanyWe are seeking a dynamic Commercial Sales Representative to join our team, playing a key role in transforming the commercial real estate experience by empowering employees and customers to deliver next-generation solutions and results.This exciting opportunity offers a premier brand, products, and...


  • Princeton, New Jersey, United States BEST ONE TIRE & SERVICE Full time

    We are seeking a highly motivated and skilled Tire Service Technician to join our team at BEST ONE TIRE & SERVICE.This is a full-time career position offering opportunities for growth and professional development in a dynamic work environment.We prioritize quality standards, employee satisfaction, and respect in the workplace.The successful candidate will be...


  • Princeton, New Jersey, United States Mettler-Toledo International Full time

    We are seeking a highly skilled Customer Support Specialist to join our team at Mettler-Toledo International. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and ensuring the smooth operation of our business.As a Customer Support Specialist, you will be responsible for handling all aspects of...


  • Princeton, New Jersey, United States Kyowa Kirin, Inc. Full time

    Job Description: As a customer experience lead, you will be responsible for developing and implementing Omnichannel strategies to drive business growth and customer satisfaction.Key Responsibilities:Develop and execute comprehensive Omnichannel strategies across digital channels to drive business growth and customer engagementCollaborate with...