Sleep Expert
6 days ago
Unlock Your Potential as a Sleep Expert at Mattress Firm
At Mattress Firm, we're dedicated to helping people sleep well to live well. As a Sleep Expert, you'll play a critical role in creating a life-changing in-store experience for our customers. With our extensive, customer-centric retail sales training program, you'll gain the skills and knowledge needed to empower customers to build the perfect sleep sanctuary.
Key Responsibilities:
- Create an environment where the customer is always at the center by cultivating strong relationships.
- Provide technical and product knowledge information to customers and serve as subject matter expert.
- Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
- Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
- Maintain awareness of the competition, advertisements, and services offered by competitors.
- Leverage social media to positively impact brand awareness and increase sales.
What We Offer:
- Excellent career growth opportunities through on-the-job training and development programs.
- 401(k) with employer matching.
- Mental health and life resources.
- Medical, dental, prescription, and vision plans.
- Get paid on-demand.
- Base pay or uncapped commission.
- Employee discounts on Mattress Firm sleep products and accessories.
- Additional perks may include discounts on cell phone products and services, tickets to events and attractions, personal travel, electronics and appliance purchases, pet insurance plans, and mortgage loan rates.
About Mattress Firm:
We're no ordinary mattress company. In just over 30 years, Mattress Firm is America's most trusted authority on sleep. With more than 2,400 stores nationwide and a team of more than 6,000 Sleep Experts, we have helped millions of people get better sleep. That's who we are and what we do – because everyone deserves a great night's sleep.
Join Our Team:
We're committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. We're an equal employment opportunity employer and do not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.
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