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Heavy Truck Equipment Specialist

2 months ago

Fort Lauderdale, Florida, United States All Roads Full time
Job Summary

We are seeking an experienced Shop Foreman/Master Certified Tech-Kenworth to join our team at All Roads Company. The ideal candidate will have strong skills in diagnosing, repairing, and installing heavy truck equipment, as well as experience leading a team in a shop environment.

Key Responsibilities
  • Maintain excellent customer service standards as set by dealership service managers.
  • Schedule appointments and generate estimates for customers.
  • Advise customers on the appropriate maintenance required to their vehicle based on manufacturer's specifications.
  • Document repair and service orders in the correct fashion.
  • Stay up-to-date with the latest industry trends and technical advancements and successfully apply them in daily activities.
  • Establish and maintain strong working relationships with customers to encourage customer retention and referral business.
  • Follow up with customers regarding any changes in the estimate or pick-up time.
  • Perform other duties as assigned.
Requirements
  • High School Diploma or GED required.
  • Must be certified in Paccar, Cummins, and hold a master-level certification in either Kenworth or Peterbilt.
  • Valid Driver's License.
  • Excellent customer service skills.
  • Ability to multi-task, prioritize, and work efficiently.
Benefits
  • Competitive compensation starting at $100,000.
  • Comprehensive benefits package.
  • Sign-on bonus available up to $5,000 for qualified candidates.
  • Paid training.
  • Medical, dental, vision, disability, and life insurance offerings.
  • 401(k) with company contribution.
  • Paid vacation and sick time.
  • Company-paid holidays.
  • Tuition reimbursement program.
  • Employee referral bonus program.