Part-time Information Desk Clerk

2 weeks ago


Baton Rouge LA USA, United States NeuroMedical Center Full time

Job Summary: We are seeking a compassionate and energetic Part-time Information Desk Clerk to join our team at the NeuroMedical Center. As a Patient Liaison, you will be the central point of contact for patients and their families, providing exceptional customer service and ensuring a positive experience throughout their visit.

Key Responsibilities:

  • Provide exceptional customer service: Respond to patient inquiries, resolve issues, and provide information in a timely and professional manner.
  • Maintain safety protocols: Ensure a safe and secure environment for patients, families, and staff.
  • Communicate effectively: Collaborate with patients, families, visitors, and staff to provide clear and concise information.
  • Manage confidentiality: Maintain the confidentiality of patient information and adhere to HIPAA guidelines.
  • Stay organized: Multitask and prioritize tasks to ensure a smooth and efficient workflow.

Requirements:

  • High School diploma: Required.
  • Excellent customer service skills: Proven ability to provide exceptional customer service in a fast-paced environment.
  • Computer skills: Basic computer skills and proficiency in software applications.
  • Dependability: Ability to work weekdays, 8:00 am - 1:30 pm.


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