Front Desk Coordinator

We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at Turning Point Care Center, LLC. As a Front Desk Receptionist, you will be responsible for providing exceptional customer service to internal and external customers, directing visitors, answering multiple phone lines, and responding to routine questions.

• Provide quality and efficient customer service to internal and external customers
• Direct visitors and answer multiple phone lines
• Respond to routine questions and route calls to other personnel
• Assist with the coordination of the patient admission process, including proper intake call routing, scheduling, and greeting patients upon arrival
• Perform other related clerical duties, such as photocopying, faxing, filing, and other duties as assigned
• Assist with the transportation of patients to and from the hospital and pickup/deliver company mail

• High school diploma or equivalent required, some college preferred
• Three (3) years of experience as a receptionist or in customer service is required; experience in a healthcare environment is preferred
• Great organizational skills and knowledge of basic office equipment/computers is required
• Excellent verbal and written communication skills are required
• Ability to multi-task while working in a fast-paced environment and maintaining professionalism at all times
• One (1) year experience in a patient care field; experience working with substance abuse or behavioral health patients, preferred
• Current Georgia Driver's License with no more than 3 moving violations in the past 3 years, no reckless driving citations, no more than 2 accidents on record for the past 3 years, and no DUI or DWI violations for the past 7 years

• Rewarding work environment
• Growth and Development Opportunities within UHS and its Subsidiaries
• Competitive Compensation

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.