Customer Experience Agent

1 week ago


Martinsburg, Pennsylvania, United States Corporate Flight Management Full time

Are you a customer-service oriented individual who enjoys working in a dynamic environment? Do you have experience in airline operations or customer service? If so, we encourage you to apply for the Customer Experience Agent position at Corporate Flight Management.

Salary:

The estimated annual salary for this position is $28,000 - $42,000 based on the location in Martinsburg, PA, and industry standards.

Job Description:

We are looking for a detail-oriented and organized Customer Experience Agent who can provide exceptional customer service to passengers. You will be responsible for managing various aspects of customer interactions, including check-in, baggage handling, and resolving customer complaints.

  • Manage customer interactions and resolve complaints
  • Provide exceptional customer service to passengers
  • Collaborate with other teams to ensure smooth airport operations
Required Skills and Qualifications:

To be successful in this role, you should have the following skills and qualifications:

  • High school diploma or equivalent required
  • Previous experience in customer service or airline operations preferred
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment
Benefits:

We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

Other Information:

Candidates must be authorized to work in the United States and able to travel in and out of the country. A valid driver's license and good driving record are also required.



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