IT Technical Support Professional

1 day ago


Bedford, Texas, United States myIT Full time
Job Title: IT Technical Support Professional

Estimated Salary: $65,000 - $85,000 per year.

Job Overview:

We are looking for an IT Technical Support Professional to provide technical assistance and support to our clients. As a key member of our team, you will be responsible for ensuring the smooth operation of our systems and infrastructure.

Key Responsibilities:
  • Provide remote/phone/onsite computer support for employees of corporate customers.
  • Support cloud applications such as Microsoft 365 and Azure.
  • Troubleshoot and resolve technical issues related to Microsoft Operating Systems (Windows 10/11, Windows Server 2016/2019/2022, MacOS) and Apple/Android mobile devices.
Requirements:

To excel in this role, you must possess:

  • 1-3 years of technical experience in a help desk environment.
  • Strong problem-solving and analytical skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks effectively.
What We Offer:

As an IT Technical Support Professional at myIT, you can expect:

  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A generous paid time off policy, allowing you to recharge and maintain a healthy work-life balance.
  • Opportunities for career advancement and professional growth within our company.


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