Licensed State Farm Team Member

3 weeks ago


Hammond, Louisiana, United States Doug Johnson - State Farm Agency Full time
Job DescriptionJob Description

Position Overview

We are seeking a qualified professional to join our team as a Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required.

We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.


Responsibilities include but not limited to:

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Maintain a strong work ethic with a total commitment to success each and every day.


As a member of our team, you will receive...

  • Salary plus Bonus and Commissions
  • Paid Time Off (vacation and personal/sick days)
  • 401(k) Retirement after one year of employment
  • Life Insurance
  • Valuable experience
  • Growth potential/Opportunity for advancement within our office


Requirements

  • Property & Casualty license (required)
  • Life and Health license (required)
  • Prior State Farm customer service experience (required)
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Provide timely and thorough activity reports to agent
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.



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