Customer Service Representative
2 days ago
City of Frisco is seeking a Part-Time Recreation Aide to join our team. The successful candidate will provide customer service to all participants in activities and programs at area of assignment, process guests with activity registration and facility rentals for programs and services in accordance with department software, promote all facilities, programs, and services when in contact with members and guests, respond to inquiries and complaints related to programs, services, and special events, distribute equipment to customers and clean assigned areas and equipment, open and close facilities according to established policies and procedures, monitor facility activities for participant compliance with health and safety rules, and prepare accident and/or injury incident reports when required.
About the RoleThis part-time position is available to work hours between 2 pm and 9:15 pm, Monday through Friday, and weekends. The ideal candidate will possess six months of customer service or public contact experience and be able to work varying shifts, including afternoons, evenings, weekends (preferably Sundays), and special events.
Key Responsibilities- Provide exceptional customer service to participants in activities and programs
- Process registrations and facility rentals in accordance with department software
- Promote facilities, programs, and services to members and guests
- Respond to inquiries and complaints related to programs and services
- Distribute equipment and clean assigned areas
- Monitor facility activities for participant compliance with health and safety rules
- Must be at least 16 years old
- Must pass a pre-employment drug screen, criminal background check, and MVR check, if applicable
- May require a valid State of Texas Driver's License
The estimated salary for this role is $29,891.94 - $41,848.56 Annually. City of Frisco benefits are available to all employees working full-time and scheduled to work at least 30 hours per week.
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