Debt Recovery Specialist

4 weeks ago


Minneapolis, Minnesota, United States MESSERLI & KRAMER P.A. Full time
Job Summary

We are seeking a highly skilled and motivated individual to join our team as a Debt Recovery Specialist. In this role, you will be responsible for recovering outstanding debts on client accounts while providing a positive consumer experience.

Key Responsibilities
  • Communicate with consumers via phone to negotiate repayment of debts according to firm/client standards.
  • Perform basic skiptracing to locate consumers and verify account information.
  • Maintain a professional demeanor and support a positive consumer experience in all interactions.
  • Accurately enter data into database and tracking systems.
  • Review consumer files and maintain confidentiality at the highest level.
Requirements
  • High school diploma or equivalent required.
  • 1-3 years of collections experience, call center experience, sales, retail, or other related experience preferred.
Benefits
  • Medical, dental, and vision insurance.
  • HSA and FSA accounts.
  • 401K with 4% company contribution after 1 year of service.
  • Paid time off (17 days per year).
  • Paid holidays (7 days per year + a floating holiday).
  • Company-paid life insurance.
  • Employee assistance program.
  • Eligibility for annual discretionary bonus.
Work Environment

This role operates in a professional office setting, requiring the ability to talk and hear, sit or stand for long periods, and use hands and fingers to handle and feel. Occasional walking, reaching, and lifting up to 10 pounds may be required.



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